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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diana Soria

November 29, 2025

5  out of  5
rating by Diana Soria
"Best service, thank you Ally!"
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Karley taylor

November 27, 2025

5  out of  5
rating by Karley taylor
"Omg… I don’t even know where to start. Ally is so professional and helpful when it comes to guiding me to the perfect coverage plans. She made the process so seamless and easy, and didn’t try pushing extra plans and options down my throat. I will never talk to another agent unless it’s Ally Odom, and if you are in need, just know she’s your girl and will help you through every step"
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Aundrea Le

November 27, 2025

5  out of  5
rating by Aundrea Le
"Ally Odom was super helpful and really knew what she was talking about when it came to insurance. She explained everything in a way that was easy to understand and made the whole process a lot easier. Definitely recommend her!"
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Gigi

November 26, 2025

5  out of  5
rating by Gigi
"Such a nice people especially ally"
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Jose Ferrusquia

November 26, 2025

5  out of  5
rating by Jose Ferrusquia
"This is a great place and service -thank you ally"
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Brooke Shaw

November 26, 2025

5  out of  5
rating by Brooke Shaw
"Ally is so helpful, responsive and genuinely cares about people. She’s hardworking and will go above and beyond for her clients !"
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Anthony Coady

November 26, 2025

5  out of  5
rating by Anthony Coady
"Great customer service and honestly best service I seen in 17 years"
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Virginia Shaw

November 26, 2025

5  out of  5
rating by Virginia Shaw
"Ally was very friendly!!"
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Tanner Lay

November 26, 2025

5  out of  5
rating by Tanner Lay
"We have known Ally for several years. She is trustworthy, loyal, and has been great to our family."
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Garrison Carter

November 26, 2025

5  out of  5
rating by Garrison Carter
"Ally was super nice and helpful !"
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Stephanie Ott

November 26, 2025

5  out of  5
rating by Stephanie Ott
"Ally is amazing and beyond helpful with knowledge. I would highly recommend!"
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Haylee Cook

November 26, 2025

5  out of  5
rating by Haylee Cook
"Ally is amazing!! Super sweet and easy to talk too. Making the whole process easy and smooth, she was super helpful!"
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Dylan Odom

November 26, 2025

5  out of  5
rating by Dylan Odom
"I would not want anyone else to handle my insurance needs! Christian Serrano’s office has outstanding customer care and the most professional sales team! I had the pleasure of speaking with (Ally, sales team) she was the most respectful, professional, and helpful insurance sales person I have ever had the pleasure of interacting with!! They save you money while providing outstanding services for ALL insurance needs! Looking forward to doing my future business with state farm Christian Serrano’s office"
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Jadelin Lyles

November 26, 2025

5  out of  5
rating by Jadelin Lyles
"Ally is beyond amazing. She’s been nothing but patient and helpful throughout the entire process. She was very knowledgeable about the insurance process and answered all of my questions throughly. Truly a 10/10 experience."
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Anette Castro

November 26, 2025

5  out of  5
rating by Anette Castro
"Ally Odom helped me with all my questions! So appreciative for her help and kindness! 10/10!!"
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Dianne Zepeda

November 26, 2025

5  out of  5
rating by Dianne Zepeda
"Was very happy with the service Ally Odom provided. Very professional and will be recommending her for sure!!"
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Brittany Stewart

November 26, 2025

5  out of  5
rating by Brittany Stewart
"Ally is truly amazing! She’s incredibly dedicated and passionate about helping others, and it shows in the way she approaches her work. I would absolutely recommend her to anyone looking for someone who genuinely cares and goes above and beyond."
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Hakan ÇELİK

October 7, 2025

5  out of  5
rating by Hakan ÇELİK
"I would like to express my sincere gratitude to Mr. Omar for his outstanding assistance and support. He went above and beyond to help me with every detail regarding my insurance, ensuring that nothing was overlooked."
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Sehrud agayev

August 19, 2025

5  out of  5
rating by Sehrud agayev
"I would give 10 stars if possible, not 5 stars, normally talking to any insurance company is quite tiring and difficult to resolve the process. Omar made this job very easy, despite some communication problems I had, he waited as long as necessary and whenever I called, he answered without waiting and fixed my insurance in a short time. This is my personal opinion, I was very satisfied, I will tell everyone, father, mother, sister, brother, friend, whoever, to give Omar's number and contact him and solve their insurance quickly and qualitatively, I can also advise you, my rating is 11 out of 10"
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Maraki Samson

August 7, 2025

5  out of  5
rating by Maraki Samson
"Omar has been the nicest person by assisting my sister and I, and he offered the best deal ever. I highly recommend for everyone to check him out!"
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Himasha Dissanayake

July 1, 2025

1  out of  5
rating by Himasha Dissanayake
"Door says the office opens at 9. It’s 9:25 on a Tuesday, and it is still not open."
We responded:
"We're very sorry we missed you. We had a 30-minute delayed opening this morning for an office meeting and had our reps available through our main office phone line. We apologize for the inconvenience this may have caused you as your satisfaction is important to us. "
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Dana Ranson

June 20, 2025

5  out of  5
rating by Dana Ranson
"Nate Castro is the best. He explained my policy coverages in detail. He was kind and professional throughout the process. I would recommend him to others seeking insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Yannah Lam

June 4, 2025

5  out of  5
rating by Yannah Lam
"I am happy with my choice, THANK YOU SEBASTION!"
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Tony

May 22, 2025

5  out of  5
rating by Tony
"Sebastian was not only very helpful but patient and understanding, not to mention a pleasant attitude which made him great to work with. Very focused, straightforward and easy to understand. I’m very happy to have found him in order to make a previously complicated process stress free. P.S. he found me a couple of great deals that were unmatched by the competitors!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Tyreke Woolridge

May 22, 2025

5  out of  5
rating by Tyreke Woolridge
"Sebastion Shaw Was a real good help great guy!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"