State Farm® Insurance Agent Christian Serrano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cheryl Black
September 3, 2026
5
out of
5
rating by Cheryl Black
"We have been with Christian Serrano State Farm for over 10 yrs. Lisa Shaw has been our go to girl for as long as we can remember. From all of our business insurance needs to our personal insurance needs. She always goes above and beyond our expectations. She treats us more like family than a client.
We highly recommend Christian Serrano State Farm for all of your insurance needs."
We responded:
"Thank you so much for your wonderful feedback of us here at Christian Serrano’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Christian Serrano’s Insurance Team "
Yvonne Ayers
August 26, 2026
5
out of
5
rating by Yvonne Ayers
"So helpful! Nate made this so easy to navigate and make major decisions by showing me our options side by side. I have had State Farm for over 45 years and people like Nate and Lisa are the reason why!"
We responded:
"Yvonne, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Rowlett insurance team! - Your State Farm Agent, Christian Serrano "
Yolanda Cepeda
August 19, 2026
5
out of
5
rating by Yolanda Cepeda
"I have had State Farm vehicle and home insurance through Christian for over 10 years now. I love the customer service and attention they have always provided me and my family. They have won my trust and loyalty with their consistency, care and dedication. Thank you Sandra for connecting me with Christian all those years ago and providing excellent service."
We responded:
"Yolanda, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Rowlett insurance team! - Your State Farm Agent, Christian Serrano "
patience gibson
August 19, 2026
5
out of
5
rating by patience gibson
"Andrea B was super helpful and understanding of my situation. She was very intent on getting the best option for me and my family. I would recommend her 100%."
We responded:
"Hi patience, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Christian Serrano’s team. Please reach out to us if any questions come up! - Christian Serrano’s Insurance Team "
Jovahn Ochoa
August 19, 2026
5
out of
5
rating by Jovahn Ochoa
"Andrea was very helpful and kinda would 100% recommend her will be telling my family and friends about her!!"
We responded:
"Thank you for the 5-star review, Jovahn! We’re proud to serve the Rowlett community and truly appreciate your support. "
Kenneth Karraker
August 18, 2026
5
out of
5
rating by Kenneth Karraker
"Andra gave exception service!! Highly recommend!!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Rowlett. "
Jadelin Lyles
August 18, 2026
5
out of
5
rating by Jadelin Lyles
"Ally and Andrea are beyond amazing. They have been nothing but patient and helpful throughout the entire process. They were very knowledgeable about the insurance process and answered all of my questions throughly. Truly a 10/10 experience."
We responded:
"Thanks so much for the fantastic rating, Jadelin! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
victor galindo
August 18, 2026
5
out of
5
rating by victor galindo
"Para toda mi gente latina que ocupe un seguro de vida , auto y demás les recomiendo 100 de 100 a Christian serrano y toda su oficina y en especial a la señora Sandra bilingües y un excelente servicio, gracias por todo"
We responded:
"Thanks so much for the amazing review, victor! We really appreciate your support here in Rowlett. Just reach out anytime if you need us - we’re here for you. "
Natalie Montero
August 18, 2026
5
out of
5
rating by Natalie Montero
"Andrea is amazing! She answered all my questions. Highly recommend!"
We responded:
"Hi Natalie, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Christian Serrano, Your State Farm Agent "
Paola Portillo
August 18, 2026
5
out of
5
rating by Paola Portillo
"Andrea was very kind and professional. She took great care of me, explained everything clearly, and was always willing to help. I highly recommend her!
She is a professional and very kind 😊"
We responded:
"Thank you for the 5-star review, Paola! We’re proud to serve the Rowlett community and truly appreciate your support. "
emilio rivas
August 17, 2026
5
out of
5
rating by emilio rivas
"Sandra is such a great agent
Best experience so far ,very helpful,she was able to take care of what needed to get fixed. I highly recommend her.
By the way she is Bilingual !!!
I really appreciate it."
We responded:
"Thank you for allowing us the opportunity to help you!"
Franklin Portillo
August 12, 2026
5
out of
5
rating by Franklin Portillo
"I needed to call for assistance with my insurance, and it was a pleasure speaking with Andrea Barbosa. She was kind and very professional—truly the best service I could have imagined.
I highly recommend them.. And Thanks to Andrea Barbosa..!!"
We responded:
"Hi Franklin, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Rowlett. If you ever need help, we are just a phone call away! - Your State Farm Agent, Christian Serrano "
Kamila Aguirre
August 11, 2026
5
out of
5
rating by Kamila Aguirre
"Andrea provided excellent service! She was super helpful , attentive and made the whole insurance process smooth and easy. Over all super sweet , Highly recommend her !"
We responded:
"Kamila, thank you for the amazing review! Our Rowlett insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Christian Serrano, your State Farm Agent "
Luis Hernandez
August 11, 2026
5
out of
5
rating by Luis Hernandez
"Andrea was very helpful and countinuesly helping me and my family"
We responded:
"Luis, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Rowlett. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Christian Serrano and Team "
Vicente Barbosa
August 11, 2026
5
out of
5
rating by Vicente Barbosa
"Andrea me ayudo muy amablemente"
Maya Marquez
August 10, 2026
5
out of
5
rating by Maya Marquez
"Andrea was such a pleasure to work with! She made everything feel simple, answered all my questions, and was genuinely so sweet. I’m really glad I reached out to her!"
We responded:
"Maya, thank you for the amazing review! Our Rowlett insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Christian Serrano, your State Farm Agent "
maya holmberg
August 10, 2026
5
out of
5
rating by maya holmberg
"Andrea was very helpful and professional! She made the process easy, answered all my questions, and provided great customer service. Highly recommend!"
We responded:
"Hi maya, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Christian Serrano’s team. Please reach out to us if any questions come up! - Christian Serrano’s Insurance Team "
Andrea Hernandez
August 10, 2026
5
out of
5
rating by Andrea Hernandez
"Great service from Andrea! Very helpful, patient, and professional. She answered all my questions. Highly recommend!"
We responded:
"Andrea, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Valeria Estrada
August 10, 2026
5
out of
5
rating by Valeria Estrada
"I called to get information on a quote for my vehicle and Andrea helped me throughout the whole process. She was very well spoken and clear with any questions I had. I definitely recommend her!"
We responded:
"Thank you so much for the 5 stars, Valeria! We truly appreciate your feedback and are always happy to help whenever you need us. "
Leesly
August 10, 2026
5
out of
5
rating by Leesly
"Andrea is so kind and helped my family so much she was very attentive and very helpful ."
We responded:
"Leesly, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Carmen Carranza
August 10, 2026
5
out of
5
rating by Carmen Carranza
"This is a great agency to help me with my insurance. Andrea and the rest of the team are great."
We responded:
"Carmen, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Rowlett. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Christian Serrano and Team "
Jennifer Travis
July 28, 2026
5
out of
5
rating by Jennifer Travis
"Lisa is always a pleasure to work with and continually goes above and beyond. I am truly grateful to have found this agency as they make me feel like part of the family."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Mojeed Abisiga
July 14, 2026
5
out of
5
rating by Mojeed Abisiga
"I had amazing experience at their office. Feel free to walk in there anytime."
We responded:
"Mojeed, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Rowlett insurance team is always here and happy to help. "
Saipullai Ali
April 30, 2026
5
out of
5
rating by Saipullai Ali
"Thank you to Sandra for all her services"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sandra Gomez
April 30, 2026
5
out of
5
rating by Sandra Gomez
"Excelente servicio y precios.
Sandra responde a mis inquietudes con rapidez y amabilidad.
Super recomendado.👍👍👍"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Christian Serrano’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Rowlett ."