State Farm® Insurance Agent Christian Serrano

"Stephanie is amazing, she was very helpful and truly cares about my insurance needs and I received great savings, paperwork was easy and transitioning from my previous auto insurance to State Farm wasn’t complicated, everything went smoothly. Thank you again Stephanie and State Farm, I will continue to recommend."

"Needed new insurance and as I was going through emails and saw the quote. Immediately thought there was something wrong because it was so much more affordable than anyone else. Stephanie was great and very helpful and knowledgeable. Got set up fast and easy. I Highly recommend."

"This is the nicest office! Lisa was very helpful. Anytime I have had a question, they have always been nice and polite. Highly recommend Christian Serrano State Farm agent!!"

"Yet another horrible SF agent to be under. I switched from a different State Farm agent about a year ago and have experienced the same horrible communication and response TAT from both! I absolutely HATE being under these agencies. Not a good impression of the expectations they have for their agents especially after not being asked how the first agent was crappy when I called to switch."

"These guys are great especially Lisa and Michael. They've always been helpful . Helping me get through a title transfer that previous owner failed on providing title. Easy to get surety bond and any problems that arrises. They also hooked my son up with insurance that's half the price of his old company. Fast, friendly service that can't be beat."

"Never had any issues with this place since I've been a customer for several years. I call in or go in to their office when I need anything and I get it solved right away. Aaron, helped me today by getting a discount for my wife and I, by taking a driving defense course online and about a program they have thats connected to your phone and a device on your vehicle, saving me me almost $50 a month. Thank you to Christian Serrano and his helpful staff."

"Excellent service. The best advisory."

"Spot on intention to be of service to my wife and I in searching for low cost auto insurance. Stephanie Delgado leads a great team of folks who always get the job done right, Can't wait to buy more insurance in six months!"

"Gave me clear understanding of what I’m going to buy and saved me $1000 for switching. They were great and did not try to push something I did not want"

"I went in because I was shopping around for quotes and right off the bat I noticed how much they value customer service and specifically Michael Trejo. He was nothing but nice and personable throughout the whole process. He gave me such a good rate that I stopped shopping around right then and there because even if a company did beat the rate by a few bucks I knew I would not get service like this anywhere else. I cannot recommend them enough stop by if you want a lower rate and friendly customer service!! Thank you again Michael"

"I was in the market for life insurance, I got connected with Mr. Michael Trejo. He was such a tremendous help and gave me some great guidance. Highly recommend!"

"Stephanie D. Was awesome. She gave me her time, kindness and a great rate. Thanks for actually being a customer service representative Greatly appreciated@"

"I have had this agency for a year or so and the quality has dropped off dramatically. They have around a 40% rate of picking up the phone during business hours. Do not even try to call pass 2pm on a Friday. I have no idea who these other reviews are referring to, but the staff I have dealt with have: 1. Can not rely on them to be reached. Have been told they would call me back with information and never have. 2. Created problems for my policy due to lack of knowledge of how the Allstate system runs & by overall inaction. 3. Will not fix errors caused by them. Issues begin to snowball."

"I got a call from Rick, and he was very helpful and gave me a good quote"

"Hi Michael, I appreciate your work and patience explaining of all the policy and details. Excellent customer service!"

"Hi, I'd like to leave a comment here for Micheal in Rowlett location. It was great working with you. Felt like I was talking to family. Keep up the good work. Thank you again"

"Michael was a great help and is very good at his job! Keep up the great work!"

"Very good service."

"Michael is always very helpful and always down to help when needing any type of information that I can’t seem to find last min very great at explaining the policy’s and breaking it down makes it super easy and very respectful can’t thank him and the team enough I wouldn’t shop anywhere else for insurance ."

"Thank you Michael Trejo whom provided exceptional service and expertise when helping me secure life insurance. From the introduction of the company to the thorough explanation of products, Michael demonstrated professionalism and care throughout the process. He patiently addressed all my questions and ensured I felt confident and informed. Thanks to his dedication, I now have the peace of mind knowing that my loved ones will be financially secure. I highly recommend Mike for his commitment to customer satisfaction and genuine concern for clients' well-being."

"Michael Trejo did an exceptional job explaining my new life policy . I liked how professional and thorough he was . He’s one of the best representatives I’ve spoken to thus far ! Thank you so much and keep up the great work!"

"Michael Trejo is your Guy.. Best experience so far ,very helpful,he really knows what he's talking obout . I highly recommend him. I'm so happy. By the way he is Bilingual !!! I really appreciate it."

"I’m glad I switched over with State Farm, thank you Michael Trejo for explaining everything in detail and for saving me money. Will definitely send my friends and fam your way!"

"Michael Trejo is the man to call. Thorough explanations, excellent service."

"Thomas answered all my questions and was very helpful and Knowledgably."