State Farm® Insurance Agent Christian Serrano

"Never had any issues with this place since I've been a customer for several years. I call in or go in to their office when I need anything and I get it solved right away. Aaron, helped me today by getting a discount for my wife and I, by taking a driving defense course online and about a program they have thats connected to your phone and a device on your vehicle, saving me me almost $50 a month. Thank you to Christian Serrano and his helpful staff."

"I went in because I was shopping around for quotes and right off the bat I noticed how much they value customer service and specifically Michael Trejo. He was nothing but nice and personable throughout the whole process. He gave me such a good rate that I stopped shopping around right then and there because even if a company did beat the rate by a few bucks I knew I would not get service like this anywhere else. I cannot recommend them enough stop by if you want a lower rate and friendly customer service!! Thank you again Michael"

"I have had this agency for a year or so and the quality has dropped off dramatically. They have around a 40% rate of picking up the phone during business hours. Do not even try to call pass 2pm on a Friday. I have no idea who these other reviews are referring to, but the staff I have dealt with have: 1. Can not rely on them to be reached. Have been told they would call me back with information and never have. 2. Created problems for my policy due to lack of knowledge of how the Allstate system runs & by overall inaction. 3. Will not fix errors caused by them. Issues begin to snowball."

"Michael is always very helpful and always down to help when needing any type of information that I can’t seem to find last min very great at explaining the policy’s and breaking it down makes it super easy and very respectful can’t thank him and the team enough I wouldn’t shop anywhere else for insurance ."

"Thank you Michael Trejo whom provided exceptional service and expertise when helping me secure life insurance. From the introduction of the company to the thorough explanation of products, Michael demonstrated professionalism and care throughout the process. He patiently addressed all my questions and ensured I felt confident and informed. Thanks to his dedication, I now have the peace of mind knowing that my loved ones will be financially secure. I highly recommend Mike for his commitment to customer satisfaction and genuine concern for clients' well-being."

"I would like to thank Mr. Sergio Nava for thoroughly explaining how the life insurance benefits work and walking me through the process very patiently for me to be able to obtain life insurance for my loved ones. Thanks to this nice gentleman I now have peace of mind knowing that my loved ones will be taken care of should anything happen to me. Thank you so much, Sergio. I really appreciate you!"

"I recently got life insurance and let me tell you it was a smooth easy process they asked what I can afford to pay and worked with it loved the service highly recommend going with Sergio Nava he’s the best of the best with great knowledge and answers all your questions and doesn’t stick it to you like some other ppl would just to make a sale! Highly recommend going with Sergio Nava!!!!!"

"You can look all over DFW or save your time and money and just come to Christian Serrano-State Farm Insurance Agent. Chris Ramos was very helpful on getting us both insurance for our new home and automobiles. Glad I called and very happy to have coverage with a solid company like State Farm. Appreciate the follow up call from Hector Corona and our proof of coverage sent over by Karina Pardo. Ya'll have some great teamwork going, love that! Keep it up!!!"