State Farm® Insurance Agent Christian Serrano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
James Lay
January 1, 2026
"Tremendous service at this office. Cody was a big help and walked me through the process. I feel more comfortable knowing I have the right coverages for my cars now. He answered all my questions."
Zay Bates
January 1, 2026
"I’m So Grateful To Call State Farm & End Up on The Phone With Cody! He Was Super Professional, Polite & Very Knowledgeable About The Policies I Had Questions About. He Put My Mind At Ease With His Calm Demeanor & Experience. I Definitely Recommend Cody For ANYONE Looking To Renew Or Anyone Other Insurance Need He Will Take Care Of You!"
Joseph Glennon
December 31, 2025
"Cody did a tremendous job throughout the entire process w our insurance. 20/10 would recommend him and this State Farm office!"
Tyme Pittman
December 30, 2025
"Cody was a big help answering questions in my experience"
Clay
December 30, 2025
"Just wanted to say that Cody Lay was extraordinary for educating my wife and I on services provided by State Farm. He was very knowledgeable on any questions asked, answering them with care and precision. Thank you Cody Lay!"
Cameron Lay
December 29, 2025
"Overall it was a great experience. When my insurance skyrocketed Cody reached out to me, and with his help, I was able to be more educated about more affordable options. He was very informed and easy to work with. Would highly recommend to anyone."
Britany Smith
December 29, 2025
"Cody did a great job helping us compare insurance coverage for our two vehicles. He was patient, thorough, and made sure we understood our options. We really appreciated his help and would definitely recommend him."
Jeff Lay
December 23, 2025
"Dealing with Cody was very informative and genuine. Super customer service. Recommend him hands down."
Abby Herndon
December 23, 2025
"I have had a great experience with them! Cody is super helpful & knowledgeable!"
dira lay
December 23, 2025
"I had a great experience speaking with Cody! He was informative and patiently answered my questions. Cody was super nice and I would highly recommend this office!!"
Kim Crowe
December 23, 2025
"I had the opportunity to talk to Cody. He was very polite and very helpful"
Ashley Sigrest
December 23, 2025
"I would definitely recommend this office, but especially with Cody! We was kind and very patient with all my questions & answered them thoroughly! Highly impressed!"
Mindy Elliott
December 23, 2025
"I spoke with Cody and WOW… He was fantastic! So knowledgeable, helpful and personable. Highly recommend"
Kim Lay
December 23, 2025
"I had the opportunity to speak with Cody and it was truly a pleasure. He went over and beyond to provide me with information and to make sure I had everything I needed. He was very nice and respectful and I would highly recommend this office."
DataScientist 22
December 22, 2025
"Good at collecting payments, when it comes to make a claim they won't be able to help and they will separate themself from claims dpt like it is a separate business. I put a claim and every time I try to call them sent me to an automated message I cannot get a hold of the adjuster assigned or anybody, when I try to call to this branch for help since I make the payments here they just can provide the claims dpt number and act as if they were another business. when I call to claims I cannot get a hold of anybody, just get to an automated message. I call this branch and they are also not able to help, I remember putting car claim in the past and they were more helpful, it seems they have new people, Every time I call someone called Aaron answers and it is always very unhelpful and unpleasant to talk to Him. In the past they were very helpful I cannot say the same now specially when you have a claim and you cannot get a hold of anybody for answers."
Jodi Barraz
December 12, 2025
"⭐️⭐️⭐️⭐️⭐️ Omar Is the New “Jake from State Farm”! I don’t usually answer random calls — and I DEFINITELY don’t switch insurance over the phone — but I am so glad I picked up when Omar called today. He ended up saving me so much money AND got me even better coverage… including renters insurance… for less than what I was paying before. And with a lower deductible! I’ll be honest, I was nervous at first. I’ve almost been scammed before by someone pretending to be GEICO, so I had my guard all the way up. But Omar was incredibly patient, kind, and totally understood why I was hesitant. He even said he warns his parents all the time about scams — and that alone put me at ease. He walked me through every step, answered every question, and never once made me feel rushed or pressured. By the end of the call, I felt completely confident — and genuinely grateful that I decided to hear him out. I never talk to salespeople… EVER. But today I made an exception — and I’m thrilled I did. Omar is officially the new “Jake” of State Farm."
Megan Lay
December 11, 2025
"Fantastic service from Cody! Super helpful, easy to work with, and always quick to respond. Highly recommend!"
Karley taylor
November 27, 2025
"Omg… I don’t even know where to start. Ally is so professional and helpful when it comes to guiding me to the perfect coverage plans. She made the process so seamless and easy, and didn’t try pushing extra plans and options down my throat. I will never talk to another agent unless it’s Ally Odom, and if you are in need, just know she’s your girl and will help you through every step"
Aundrea Le
November 27, 2025
"Ally Odom was super helpful and really knew what she was talking about when it came to insurance. She explained everything in a way that was easy to understand and made the whole process a lot easier. Definitely recommend her!"
Gigi
November 26, 2025
"Such a nice people especially ally"
Jose Ferrusquia
November 26, 2025
"This is a great place and service -thank you ally"
Brooke Shaw
November 26, 2025
"Ally is so helpful, responsive and genuinely cares about people. She’s hardworking and will go above and beyond for her clients !"
Anthony Coady
November 26, 2025
"Great customer service and honestly best service I seen in 17 years"
Virginia Shaw
November 26, 2025
"Ally was very friendly!!"
Tanner Lay
November 26, 2025
"We have known Ally for several years. She is trustworthy, loyal, and has been great to our family."