State Farm® Insurance Agent Christian Serrano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Franklin Portillo
August 12, 2026
5
out of
5
rating by Franklin Portillo
"I needed to call for assistance with my insurance, and it was a pleasure speaking with Andrea Barbosa. She was kind and very professional—truly the best service I could have imagined.
I highly recommend them.. And Thanks to Andrea Barbosa..!!"
We responded:
"Hi Franklin, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Rowlett. If you ever need help, we are just a phone call away! - Your State Farm Agent, Christian Serrano "
Kamila Aguirre
August 11, 2026
5
out of
5
rating by Kamila Aguirre
"Andrea provided excellent service! She was super helpful , attentive and made the whole insurance process smooth and easy. Over all super sweet , Highly recommend her !"
We responded:
"Kamila, thank you for the amazing review! Our Rowlett insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Christian Serrano, your State Farm Agent "
Luis Hernandez
August 11, 2026
5
out of
5
rating by Luis Hernandez
"Andrea was very helpful and countinuesly helping me and my family"
We responded:
"Luis, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Rowlett. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Christian Serrano and Team "
Vicente Barbosa
August 11, 2026
5
out of
5
rating by Vicente Barbosa
"Andrea me ayudo muy amablemente"
Andres Barbosa
August 11, 2026
5
out of
5
rating by Andres Barbosa
"Andrea was very helpful and understanding she is the sweetest and would highly recommend her!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Christian Serrano’s team. "
Maya Marquez
August 10, 2026
5
out of
5
rating by Maya Marquez
"Andrea was such a pleasure to work with! She made everything feel simple, answered all my questions, and was genuinely so sweet. I’m really glad I reached out to her!"
We responded:
"Maya, thank you for the amazing review! Our Rowlett insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Christian Serrano, your State Farm Agent "
maya holmberg
August 10, 2026
5
out of
5
rating by maya holmberg
"Andrea was very helpful and professional! She made the process easy, answered all my questions, and provided great customer service. Highly recommend!"
We responded:
"Hi maya, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Christian Serrano’s team. Please reach out to us if any questions come up! - Christian Serrano’s Insurance Team "
Andrea Hernandez
August 10, 2026
5
out of
5
rating by Andrea Hernandez
"Great service from Andrea! Very helpful, patient, and professional. She answered all my questions. Highly recommend!"
We responded:
"Andrea, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Valeria Estrada
August 10, 2026
5
out of
5
rating by Valeria Estrada
"I called to get information on a quote for my vehicle and Andrea helped me throughout the whole process. She was very well spoken and clear with any questions I had. I definitely recommend her!"
We responded:
"Thank you so much for the 5 stars, Valeria! We truly appreciate your feedback and are always happy to help whenever you need us. "
Leesly
August 10, 2026
5
out of
5
rating by Leesly
"Andrea is so kind and helped my family so much she was very attentive and very helpful ."
We responded:
"Leesly, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Carmen Carranza
August 10, 2026
5
out of
5
rating by Carmen Carranza
"This is a great agency to help me with my insurance. Andrea and the rest of the team are great."
We responded:
"Carmen, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Rowlett. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Christian Serrano and Team "
Jennifer Travis
July 28, 2026
5
out of
5
rating by Jennifer Travis
"Lisa is always a pleasure to work with and continually goes above and beyond. I am truly grateful to have found this agency as they make me feel like part of the family."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Mojeed Abisiga
July 14, 2026
5
out of
5
rating by Mojeed Abisiga
"I had amazing experience at their office. Feel free to walk in there anytime."
We responded:
"Mojeed, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Rowlett insurance team is always here and happy to help. "
Saipullai Ali
April 30, 2026
5
out of
5
rating by Saipullai Ali
"Thank you to Sandra for all her services"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sandra Gomez
April 30, 2026
5
out of
5
rating by Sandra Gomez
"Excelente servicio y precios.
Sandra responde a mis inquietudes con rapidez y amabilidad.
Super recomendado.👍👍👍"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Christian Serrano’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Rowlett ."
lyly herrera
April 27, 2026
5
out of
5
rating by lyly herrera
"Exelente servicio 👍
Personal muy amable
Recomendado"
We responded:
"lyly, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Andrea Sigsbee
April 23, 2026
5
out of
5
rating by Andrea Sigsbee
"Cody did so great with my entire family in setting us up with a significantly lower and better auto insurance premium and coverage. By the time I got on the phone with him, he had already talked to everyone else in my family, so the call felt highly personalized and unique which is really hard to find especially in any type of insurance nowadays. He was efficient, easy talk to, and thoroughly explained all of the different coverage options, so I could make an informed decision. He actually cared, and it showed. 10/10 would recommend to anyone."
We responded:
"Thank you for your kind review of State Farm Agent Christian Serrano’s Team. We appreciate it!"
Krystal Dodd
April 14, 2026
5
out of
5
rating by Krystal Dodd
"Kendelle made the process fast, easy, and matched progressive with additional add-ons that progressive did not offer me. Definitely go see her!!!"
We responded:
"Thank you so much for the 5-stars, Krystal! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Josue Martinez
March 31, 2026
5
out of
5
rating by Josue Martinez
"Cameron was amazing! He is very informative and customer service is exceptional! He knew exactly what I needed and was very welcoming."
We responded:
"Thanks so much for the amazing review, Josue! We really appreciate your support here in Rowlett . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Sonia Hernandez
March 27, 2026
5
out of
5
rating by Sonia Hernandez
"Gracias a state farm por tener servicio en español la señora Sandra me ayuda con todas las preguntas que tengo los quiero recomendar"
We responded:
"Thank you for the 5-star review, Sonia! Here on State Farm Agent Christian Serrano’s Team, we are proud to serve our community and appreciate your recognition. "
Martha Escobar
March 26, 2026
5
out of
5
rating by Martha Escobar
"Sandra es la persona que siempre me atiende y ayuda con cada pregunta que tengo o con cada inconveniente que se presenta con alguna de las pólizas o seguro que tenemos con State farm."
We responded:
"Thank you for the amazing review, Martha! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Samuel Leon
March 26, 2026
5
out of
5
rating by Samuel Leon
"I was recently help at this location by Sandra. She was extremely knowledgeable and very helpful with all of my questions. I was having a hard time authorizing my auto payment and she was patient with me through this process! Will definitely recommend to all my friends and family."
We responded:
"We appreciate your review, Samuel. We are so happy that you had such a wonderful experience with State Farm Agent Christian Serrano’s Team here in Rowlett ! "
Julie DeAngelis
March 23, 2026
5
out of
5
rating by Julie DeAngelis
"Thank you Kendelle for the awesome customer service and giving me the best rates for my auto insurance coverage. I am very pleased with the my new auto insurance carrier and look forward to transferring my homeowners over soon as well. Thank you!"
We responded:
"Thank you for the 5-star review, Julie! Here on State Farm Agent Christian Serrano’s Team, we are proud to serve our community and appreciate your recognition. "
Andy Zappe
March 20, 2026
5
out of
5
rating by Andy Zappe
"Melissa and Kendelle were great in accommodating my work schedule and saving me money setting up new auto insurance!"
We responded:
"Thanks so much for the fantastic rating, Andy! We are so glad you had a positive experience with us here on State Farm Agent Christian Serrano’s Team. If there is anything we can do for you in the future, just give us a shout! "
Venus Nyamao
March 17, 2026
5
out of
5
rating by Venus Nyamao
"I had been looking for coverage all over and Ally was absolutely amazing at teaching me everything I needed to know about my new policy. She got me the best rate and exactly what i needed and more. She was so sweet and helpful and I just couldn’t thank her enough!"
We responded:
"Thank you so much for the 5-stars, Venus! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "