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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joshua lansdale

November 30, 2023

5  out of  5 rating by joshua lansdale
"Amazing customer service"
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Byron Carrera

October 5, 2023

5  out of  5 rating by Byron Carrera
"You can look all over DFW or save your time and money and just come to Christian Serrano-State Farm Insurance Agent. Chris Ramos was very helpful on getting us both insurance for our new home and automobiles. Glad I called and very happy to have coverage with a solid company like State Farm. Appreciate the follow up call from Hector Corona and our proof of coverage sent over by Karina Pardo. Ya'll have some great teamwork going, love that! Keep it up!!!"
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David Trevino

September 28, 2023

5  out of  5 rating by David Trevino
"Thank you Michael for helping us get a quote on our vehicles and getting it set up as easy as it can be. Michael was really professional and really detailed on explaining everything on our insurance. Thank you State Farm!"
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hector Corona

September 27, 2023

5  out of  5 rating by hector Corona
"Love this office. Everyone is so helpful and very kind. Keep up the great work!"
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Darron Burks

September 26, 2023

5  out of  5 rating by Darron Burks
"Perfect customer service"
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MiniQ L

September 18, 2023

5  out of  5 rating by MiniQ L
"Melissa was Very Professional and thorough. Excellent Customer Service Experience!! Thank You"
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David Schultz

September 5, 2023

5  out of  5 rating by David Schultz
"Great Service!"
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Pavan Ghuge

August 25, 2023

5  out of  5 rating by Pavan Ghuge
"Seamless and hassle free process"
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steve rodak

August 4, 2023

5  out of  5 rating by steve rodak
"I recently signed up for auto insurance and found the staff to be very courteous, competent, and helpful. The office seems well organized and the onboard process is streamlined. I would recommend this office to others."
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Adela Bernabe

August 3, 2023

5  out of  5 rating by Adela Bernabe
"Nestor helped me with home insurance he explained everything, it was crystal clear, he was courteous and very nice, thank you Nestor for your help!!!"
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July 22, 2023

5  out of  5 rating by ratoim
"The agent Thomas Olesen was very helpful for my father and me. He was able to switch coverage, cancel a previous policy, and advise my father on a moving issue. All of this was done without complaint, despite us arriving at a very inconvenient time. Keep up the great customer service!"
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Ashraf Jamil

June 27, 2023

5  out of  5 rating by Ashraf Jamil
"I’ve always been StateFarm customer. Everyone works in this location are nice and friendly. I highly recommend it to everyone. thank you"
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Ricardo Romero

June 13, 2023

5  out of  5 rating by Ricardo Romero
"the best coverage at the best price accompanied by an excellent service"
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Joanna Lazalde

May 5, 2023

5  out of  5 rating by Joanna Lazalde
"Came in to request assistance with a notarized document and Lisa was so helpful. I really appreciate her time and kindness."
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Lisa Richardson

March 15, 2023

5  out of  5 rating by Lisa Richardson
"Been my agent for 20 years They are the best"
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Abby Flores

March 3, 2023

2  out of  5 rating by Abby Flores
"Unique encounter: visited branch to do a state-to-state transfer and when I arrived I was assisted by Thomas (Tom) who revealed a quote that was really great until he said he couldn't select that quote for me anymore which was odd??? He then went on to say that he would reach out to his underwriting team and reach back out to me the next day, but failed to communicate in a timely fashion. He then went on to a make a comment that "even if you call other State Farm branches the quote would be the same if not higher"....I spoke with with another STF branch in the area was quoted an amazing price (and the quote was less than the original quote!!!) and selected her as my agent. Really weird experience from this branch."
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Albert Bennie

January 10, 2023

5  out of  5 rating by Albert Bennie
"The staff is very friendly! Bryson gave me a great quote and offered outstanding customer service. He answered all of my questions and got me a great deal on great insurance."
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Lacey Williams

January 6, 2023

5  out of  5 rating by Lacey Williams
"After my insurance rate was going to more than double, I reached out to Joey and he helped me find a better rate! He was respectful, patient, listened to all my questions and concerns and made me feel valued. I will definitely recommend Joey to all my friends in need."
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Krista Lynne

January 4, 2023

5  out of  5 rating by Krista Lynne
"Words cannot describe how truly grateful I am for Joey! I was at my wit's end when Allstate nearly doubled my car insurance payment! Joey came and assured me that I had other options and helped me find a plan that had all of the coverage I needed AND was hundreds of dollars less than what I was paying before! Not all heroes wear capes, but Joey is certainly a State Farm Hero in Khaki. 10000/10."
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Adriana Cortez

December 30, 2022

5  out of  5 rating by Adriana Cortez
"Highly recommend Joey! He is understanding and truly listens to my needs. Always willing to go above and beyond to help."
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James Jaxon

December 27, 2022

5  out of  5 rating by James Jaxon
"Joey was amazing and super knowledgeable!!! After farmers went way up on thier car insurance prices we called state farm and Joey gave us an amazing price, answered every question, and was super patient. Will definitely be recommending him to every one. Thank you"
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Jess Navarro

December 27, 2022

5  out of  5 rating by Jess Navarro
"Joey is amazing! He's patient & knowledgeable. Thoroughly answers questions. Truly takes the time to evaluate your best options. Highly recommend!"
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David Ford

November 10, 2022

5  out of  5 rating by David Ford
"Bryson is amazing! He is extreamly helpfull, and has a way of explaing things in a way that is easly understood. He answered all of my questions. If you're looking for great insurance with knowledgable folks, then this is the place. Make sure and ask for Bryson. You WON'T regret it."
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Kathy F

November 10, 2022

5  out of  5 rating by Kathy F
"Great experience! Bryson went the extra mile to make sure all my questions were answered."
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Dorie Buitron

November 10, 2022

5  out of  5 rating by Dorie Buitron
"Bryson did a wonderful job with my autos! He explained everything in a way that was easy to understand and I was very pleased with the overall experience! Would recommend this agency to anyone in the market!"